THE BONG BOXAccount & Data Management

Request Account & Data Deletion

Submit a formal request to permanently delete your user profile, personal information, and associated records.

đź“‹ What happens when you delete your account:

  • Personal Data Permanently Erased: Your name, phone number, email address, saved delivery addresses, dietary preferences, and saved cart items will be completely purged.
  • Device & Notification Tokens: Firebase Cloud Messaging (FCM) push notification tokens and auth sessions will be revoked.
  • Statutory Retention: In accordance with Indian tax (GST) and accounting regulations, historical financial invoices and completed transaction logs are retained for statutory audit compliance only and decoupled from your active identity.
  • 7-Day Grace Period: You have a 7-day grace window. If you log back into the app before the deletion date, your deletion request will be automatically cancelled.

Submit Deletion Request Online

Alternative Methods:

📱 Inside the Mobile App

Open The Bong Box App ➔ Tap Profile ➔ Scroll to “Delete Account” ➔ Confirm deletion.

✉️ Via Email Request

Send an email with subject “Account Deletion Request” from your registered email to support@thebongbox.in.

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